Update: Wythe County and nearby counties across Virginia have been experiencing issues with calls impacting 911 service. Wythe County’s E-911 Dispatch Center has started to receive some calls from landline phones and cellphones.
“You can call 911 services if you have an emergency,” said Elizabeth Sweeney, Wythe County’s Public Information Officer. “If your call does not go through, text 911. Text to 911 is a permanent service Wythe County offers to help people in crisis.”
Wythe County has also asked fire and rescue stations to have members on standby at stations in case someone goes there directly for help.
Wythe County will provide further updates on social media until the problem is completely fixed.
Original story: Wythe County 911 dispatch is experiencing issues with incoming landline and cellphone calls.
“If you are needing immediate help, you can utilize the text to 911,” said Elizabeth Sweeney, Wythe County Public Information Officer. “All you simply will have to do is enter 911 as the recipient. You can text your location, emergency to get first responders out to you.”
There is a team trying to help trouble shoot the problem currently. Updates will be posted on social media today, until the problem is fixed.