How market research solves the 91% retail dissatisfaction rate Brandon Warren for The Barcode Group Feb 12, 2026 Feb 12, 2026 Updated Feb 12, 2026 0 A young woman at a store scanning a cleaning product's bar code. BearFotos // Shutterstock Facebook Twitter Bluesky WhatsApp SMS Email Print Copy article link Save Brandon Warren for The Barcode Group k9bmkDEC@?8mw@H >2C<6E C6D62C49 D@=G6D E96 h`T C6E2:= 5:DD2E:D724E:@? C2E6k^DEC@?8mk^9bmkAmu@C C6E2:=6CD 2EE6>AE:?8 E@ 42A:E2=:K6 @? 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The business news you need Get the latest local business news delivered FREE to your inbox weekly. Sign up! * I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy. Related to this story Most Popular States with the Best & Worst Taxpayer ROI (2026) Watch Now: Related Video US, Iran hold separate talks with Pakistan's PM ahead of negotiations AP top stories April 10 AP top stories April 10 Climate change is outpacing evolution. Scientists are using DNA to catch up Climate change is outpacing evolution. Scientists are using DNA to catch up A1 Minute! April 10, 2026: Week in Virginia A1 Minute! April 10, 2026: Week in Virginia